Session 2.8b Conference Product Brief: From Data to Decision: Building the Trusted Foundations for AI in Defence
Tracks
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| Wednesday, November 18, 2026 |
| 4:00 PM - 5:00 PM |
| Bradman Theatre |
Sponsored by
Presentation Outline
Artificial intelligence promises faster decision cycles, greater workforce capacity and new forms of operational advantage. In Defence, however, trust cannot be determined by model performance alone. AI must operate across complex estates, fragmented data, multiple security domains, hybrid environments and established chains of accountability. The central challenge is not simply adopting AI, it is providing AI with trusted context and tightly governed pathways to act.
Salesforce’s presentation examines the enterprise foundations required to operationalise AI securely, ethically and at mission-speed and scale. It explores how governed integration and reusable APIs connect legacy, cloud, data and partner environments; how data quality, lineage, metadata and master-data management establish confidence in the information supplied to AI; and how identity, access controls, observability and human-approval boundaries constrain what AI agents can know and do.
The session will show how our Data Foundations combine to create trusted organisational context, while Agentforce provides bounded reasoning and action within defined guardrails. It will also examine how #Missionforce applies these capabilities to national-security missions, including AI readiness, sustainment, workforce, logistics and delivery.
Using a Defence-relevant readiness scenario, the presentation will trace the journey from fragmented operational signals to an evidence-based recommendation, authorised human decision and auditable action. It will address sovereignty, zero-trust access, resilience, lifecycle governance and operation across distributed environments without proposing unconstrained autonomy.
Attendees will leave with a practical, architecture-led framework for adopting AI progressively: connecting approved systems, establishing authoritative data, defining machine authority, preserving human accountability and expanding capability only when operational evidence supports it.
Speaker
Ms Cindy Dickson
Regional Vice President - Federal Public Sector
Salesforce
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Biography
Cindy Dickson is Regional Vice President – Federal Public Sector at Salesforce, where she works with Australian Government leaders to modernise services and deliver trusted, citizen- and mission-focused outcomes.
A highly experienced technology executive, Cindy has led major transformation programs across government, health, education and commercial sectors in Australia and internationally. Her expertise spans organisational change, business process improvement, data, AI and enterprise technology, with a strong focus on translating innovation into secure, responsible and measurable outcomes for complex public-sector environments.
A highly experienced technology executive, Cindy has led major transformation programs across government, health, education and commercial sectors in Australia and internationally. Her expertise spans organisational change, business process improvement, data, AI and enterprise technology, with a strong focus on translating innovation into secure, responsible and measurable outcomes for complex public-sector environments.